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Contact Us



If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 9 am to 9 pm everyday.

To contact Customer Services:

Dial 980(93#) from your Lycamobile

You can also dial 84 995 570 841 from another phone or +74 995 570 841 from abroad.
Charges: call charges to this number may vary from other network providers.

You can also send us an email to

Use the form below:


If your complaint has already been raised with our Customer Care Team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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